Payment and Privacy
The privacy and security of data shared by clients are of supreme importance for Soft Touch Linens. When we ask you to share some information with us, be assured that we would not disclose it to any third party apart from our shipping partners. The information is used to identify you when you sign in to our platform.
What information do we collect from you?
We are the sole owners of all the information that has been collected on this platform. When you register to Soft Touch Linens, we collect the following information:
1. First Name
2. Last Name
3. E-Mail ID
Security and Cookies
Soft Touch Linens uses ‘cookies’ to improve the browsing experience by storing information that includes the preference of the visitor and the pages that are most visited by them. We further analyze and use this information to optimize the experience and customizing the web page per the visitors’ browser type. We thereby request you to accept the pop notification of cookies when you visit the website for the first time as it is a one-time procedure.
We are committed to keeping any information our clients have shared with us secure and safe. Whenever you submit any sensitive information such as your address or card details, the information is protected both offline and online.
Our order form has a few information that you will have to enter as well. The information includes:
1. Shipping address
2. Financial information
This information that we gather is used for billing purposes to fulfil the order. It is also used to contact you once the order is processed.
The payment gateways that we use include credit card, debit card, net banking, and platforms like PayU money. The payment is done through an encrypted platform and transferred to us securely. The https:// at the beginning of the website would be the guarantee to that.
As much as we use encryption to protect sensitive information online, we do so offline as well. The only parties to whom the information is required are given access such as the billing department, the customer service team, and FedX Express (for shipping). The servers where we store the personally identifiable information are kept under a secure environment.