Payment and Privacy

At Soft Touch Linens, accessible at Soft Touch Linens, one of our main priorities is the privacy of our clients. The privacy policy reproduced below shows how the company uses and protects any information that is collected from the clients (retailer, wholesaler) and recorded by Soft Touch Linens and how we use it.

The privacy and security of data shared by clients are of supreme importance for Soft Touch Linens. When we ask you to share some information with us, be assured that we would not disclose it to any third party apart from our shipping partners. The information is used to identify you when you sign in to our platform.

What information do we collect from you?

We are the sole owners of all the information that has been collected on this platform. When you register to Soft Touch Linens, we collect the following information:

1. First Name

2. Last Name

3. E-Mail ID

4. Password 

You may want to opt for a regular newsletter that we send to all our clients every month to inform you about the new launches, services, specials, or any changes there is to the privacy policy, and terms and conditions. 

Security and Cookies 

Soft Touch Linens uses cookiesto improve the browsing experience by storing information that includes the preference of the visitor and the pages that are most visited by them. We further analyze and use this information to optimize the experience and customizing the web page per the visitorsbrowser type. We thereby request you to accept the pop notification of cookies when you visit the website for the first time as it is a one-time procedure. 

We are committed to keeping any information our clients have shared with us secure and safe. Whenever you submit any sensitive information such as your address or card details, the information is protected both offline and online. 

Orders

Our order form has a few information that you will have to enter as well. The information includes: 

1. Shipping address

2. Financial information

This information that we gather is used for billing purposes to fulfil the order. It is also used to contact you once the order is processed. 

Payment Modes

The payment gateways that we use include credit card, debit card, net banking, and platforms like PayU money. The payment is done through an encrypted platform and transferred to us securely. The https:// at the beginning of the website would be the guarantee to that. 

As much as we use encryption to protect sensitive information online, we do so offline as well. The only parties to whom the information is required are given access such as the billing department, the customer service team, and FedX Express (for shipping). The servers where we store the personally identifiable information are kept under a secure environment.

Consent 

By using our website, you agree to our Privacy Policy and regulations. 

If you have any queries regarding our Privacy Policy, feel free to contact us through e-mail at  sales@softtouchlinens.co.uk